I have shopped at Dunelm Bletchley for many years and I have never had a reason to complain. However I now shop in Dunelm Aylesbury as it is much nearer. In this last few months your Aylesbury store has really gone downhill. The cutlery in the coffee shop is filthy. Frequently there is no toilet paper in the Ladies toilets and there has been a toilet seat missing for weeks. The hand dryer also is defunct. On the shop floor there are trolleys blocking the aisles with products waiting to go on the shelves. I realise that there are problems occasionally but this is getting worse. Sorry I didn’t think to take photos but I probably won’t be going in there again for a while Sorry to complain but this is not up to your usual standard Colleen Townsend