Dunelm faulty clothes airer dangerous.
A few months ago I purchased a £12 own brand airier within 48 hours it had collapsed and broke.
( No weight of clothes on it at this time).
I took the airer back to Dundee , because I hadn't got my receipt.i told him I paid by my bank card. I was told that if I wanted a refund I would have to go to my bank and get proof i.e bank statements.
The male assistant got quite snappy. I stated there your own make.
He then stated that I could have another one. So I came out with yet another one and guess what the same thing has happened, only this time it's cut both of my fingers.
I telephoned Dunelm, Kirkcaldy store, to be told that without a receipt they would not consider changing or refunding me my money.
I will be contacting trading standards on Monday.
5 months ago
Dunelm has a
2.3
average rating
from
1,117
reviews