Bought a mattress from Dunelm and in under 2 years a spring broke and they refused to even discuss a replacement ir a partial refund. Went back and forth for weeks with emails but they've clearly been dealing with complaints for a long time as their blunt and belligerent refusal to help was well-practised. Gave up in the end and will buy from another company. Honestly, I cannot recommend this company and strongly advise all of you to shop elsewhere. It isn't worth the grief dealing with Dunelm.
5 days ago
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