We placed an order for £177 and waiting in for 2 days for delivery,it was due to be delivered by Hermes and it didn't arrive.we rang Dunelm to find out where the parcel was we were told it had been returned to them.The girl on the phone was clearly doing two things at once she was very unhelpful and not bothered.If you has a company are happy to lose that money which your customer service wasn't happy to try and resolve for us , we will take our buissness elsewhere ,
7 years ago
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