Awful online experience and very bad customer service. Do not use!!
Place an order online which came in 2 packages. Took a week for first package to arrive which contained a mirror. This was too large so had to return but no invoice in package so had to return to store. Unable to get smaller size mirror instore and no refund as paid via paypal. Left with credit note i cannot use online.
Second package arrived later with two invoices.
Complained via email to customer service who have been very unhelpful and offered no apology or resolution and has been ongoing over a week.
Very bad service and will not make future purchased.
I do not recommend the company.
6 years ago
Dunelm has a
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