Categories My ReviewsMy Settings HelpLOG OUT CGB For companies C   United Kingdom 1Review 0Reads 0Useful Review of Dunelm C 1 review A minute ago Awful awful awful! Awful awful awful!! Take your business elsewhere. I have never left an online review on anything in my life but am so disappointed with dunelm I had to share. My £500 sofa was due for delivery Monday. Monday morning I get a text to say it won't be delivered. No reason no one contacted me. I call Monday evening to be told it was lost (How do you loose a sofa) no apology no solution. I called again Tuesday again no apology no update and no solution. I called again Wednesday no update no solution but this time I got an apology. No one can tell me when my sofa will arrive. They can't cancel and replace the order so dunelm have £500 of my money and I have no item. Not to mention the time taken off of work to wait in for delivery. I am shocked it took for the third person to apologise. My item is no longer availbe on the website so I am unable to just re-order. I will be looking at legal action if I do not have an update in 24 hours.