Hello I bought curtains and a duvet set to match about 15mths ago. I didn’t use them right away and hung them around October I took them down to be professionally cleaned during this process the black out lining got damaged the cleaners called me and gave me a letter noting that the correct chemical had been used and advised me to take them back to dunelm mill in kilbowie road , Clydebank and show them the problem. The girl at customer service was lovely but although they still had the bedding (on line ) they did not have any curtains there was not on there system any more they could only offer me £7 !!! What an insult I asked to see the manager the girl went into room behind her to tell her. The manager didn’t come out but told the girl to offer me £24!!! They were darmask curtains. So think before you buy anything in the company I am totally discussed to say the least . Agnes Macdonald