I raised a complaint over a telephone order I placed on 22/3/19 because it still hasn't been resolved 3 weeks later I would give Dunelm zero stars. Apparently you cannot involve higher management for a number of weeks to allow your complaint to be resolved by the store. In my case I gave not heard from the store for 2 weeks, I think they just want me to go away. Very, very poor customer service.
6 years ago
Dunelm has a
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