Visited Warrington store, when I got home found I,d been overcharged, contacted store to be told the price on the shelf wrong, and to contact Customer services for a refund. Again, no refund was offered unless I could prove I'd been overcharged! I gave the item number, time of visit and name of store staff who admitted the incorrect pricing. Unprepared to check their own system, but expected me to jump through hoops.
Don't think I,ll be visiting Dunelm again.! In question below "How easy was it to get a refund?" no option for "Virtually impossible"I
6 years ago
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