Bought a Dunelm brand kettle a year and half ago. Now the filter has worn out and unlike other brands it is not possible to buy the part, which only costs about 3-4 pounds. The option is now to possibly throw away a good kettle all because of a part. Called customer service and they said to contact the branch where it was bought from. The branch said to call customer services. Very frustrating. Don't buy Dunelm branded items? I also bought a microwave from them and the lights gone and now wondering if they'd sell the parts for that as well. It's ridiculous to sell own brand things and not to provide common parts replacement.