Terrible and disgusting customer service did not expected from dunelm Had ordered curtain poles for 13 windows & doors exclusively From made to measure range and paid full premium amount (no discounts no part payment options)after 3 weeks when we had a fitter came on Saturday morning to fit the poles (we had ordered all chrome poles and finials)all the finials were bronze colours and one of the doors pole was small not the correct size The fitter said he will come back with the right pole in few days and he called in store they said they have to order our finials LIKE SERIOUSLY whats the point of ordering made to measure then!!!!!!!! Horrible, pathetic and disgusting Service.. On the top of this its been 2 days we had no communication from DUNELM no apologies nothing Never ever order any valuables from dunelm. Not recommending them at all to anyone be careful peoples !