I previously found Dunelm staff courteous friendly and helpful but my experience today was particularly vexatious.Having driven through Leeds and encountered numerous road closures which were not well sign posted I arrived at the store desperately in need of their toilet facilities to no avail. I asked if I could use the toilet which was closed and crisscrossed with tape but even a 76 year old geezer like me with an acute bladder problem could not elicit a modicum of compassion or consideration. Losing my custom and importantly trust and respect is disappointing in this current period of community spirit and goodwill so I will shop elsewhere for the good of my health.