The worst company I have ever dealt with. Absolutely useless at every level of their service. Zero communication within the company and god help you if you have an issue because it will never be dealt with. Had to take my problem to the energy ombudsman, 4 months later it’s still not resolved and no one in the company will help. I’ve switched to another supplier and they’re still making my life a misery, chasing me for a bill with an estimated start and end date. I’ve never had access to my online account to keep track of my bills and when I brought this up with a senior complaints advisor, I was told it would take a very long time to resolve the problem. That was 3 months ago. Avoid this company like the plague!