So we have been customers for a while. I checked our account and we are in credit about £500 for gas and £500 for electric when i asked for it back i was told they wanted to hold on to 4 x my direct debit!!! WHAT? My direct debit is clearly to much. It is my money and you have paid me no interest for the period you have held it. When demanding it all back i was told no guarantees get back to you in 28 days! I have always overpaid and you now refuse to return my money. This is theft. Avoid these con artists.
6 years ago
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