Useless awful company. Again with holding MY money when a refund of massive overpayments has been requested. Passed from pillar to post and constantly having to start conversations from scratch. Do not have any timescales as to when they will make a refund. Absolutley disgusting company that do not care one bit about their customers. DO NOT SWITCH!! The worst company in hand ever had to deal with. They should be fined and reprimanded for their behaviour. If it were possible I would rate them minus 0. I just hope this review deters any other people joining them