I left economy energy early October and my final bills were calculated and they owe me over £300, I was advised that it could take up to a maximum of 28 days to be refunded, we are now in December and I have contacted them several times but just keep getting fobbed off about the new system they have in process, they can not give me any idea as to when I will get my money back. I have even emailed there complaints team and was told the same thing and my complaint was closed down again with no idea as to when I will receive my money back. I have now taken this to the omnibusmon to investigate as I feel i am getting no where and feel I will never see my £300+ again. Please avoid this company and cancel any direct debits as soon as you leave the company.