My sister and I, both in our 70s, rented a BMW from Enterprise in Camden, London, UK during our recent trip of a lifetime. We were crowded off the road just blocks from the garage and damaged the car. Help from Enterprise was non-existent. They left us sitting for several hours in the car and—get this—refused to give us another car. They did not send anyone to help us get to a hotel, instead leaving us to fend for ourselves. I would not rent a car from Enterprise ever again, even on a bet. Nor would I suggest anyone else rent from them.
7 months ago
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