Ordered my mother sofa from LeatherFurnature Expo in July 2023.
I was told that the sofa was be made and available for delivery in December 2023. I checked on this order constantly to make sure that delivery would be achieved at the desired date. I was assured that it takes six months to make a sofa, and that it would be ready in December, I recently received communication that it won’t be available because it was a defect in manufacture in may take 30 days or more. For the sofa to be remanufactured, I called the general manager to complain that they have been taking orders and how holding my deposit of $800 for all this time. This company has lost all credibility, but is taking orders on furniture that it cannot deliver while holding your deposit now they cannot when it will be completed. It is quite clear that this is not a reputable company. I highly advise that everyone steer clear of this company. I have already filed a complaint with the Better Business Bureau. In reading through all the reviews this is not the only problem that this company has they should not be on the Internet advertising furniture that they cannot make delivery on. PS it only takes a week to construct a sofa from scratch. Not six months or more.
1 year ago
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