Jon
Avoid. This company advertise one thing in the showrooms and then send you something that looks like what you are expecting but is of lesser quality (made in china!) Please do not buy the Atlas set of Chester drawers like we did. Absolute rubbish . The set we got, the drawers only open a very small amount , making it useless to get even the smallest of baby clothes in and out. I went back to store to check what was going on. The units they have on display open fully, just like they did when we ordered it. When I questioned why ours didn’t, the shop assistant told us that they have changed manufactures since we ordered and I would have to ring customer support to see if they would send me the hinge they have on the display models. Customer support took nearly 1 hour to get through to. The telephone operator asked me to look on the back of the instructions for a lot number (01021) and where it says it’s was made …..CHINA! I was then told that’s now how its made, nothing can be done , it is what it is. Basically bad luck that I got the batch made in china. When I told her I wanted to take them back as they are useless, she said as it has been over 30 days they would not accept a return . To sum it up they are cheaply made, not fit for purpose and the company’s customer support is nearly as rubbish as the quality of the products . Wish I knew this before we spent nearly 2k with them on various items, can’t wait to see what other nasty surprises we get.
1 year ago
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Mamas & Papas has a 2.8 average rating from 37 reviews

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