I recently ordered wallpaper from Naken
I recently ordered wallpaper from Naken which was £250 per twin roll. I used their online calculator to estimate the amount required, then placed the order for £1,700.
The wallpaper was delivered & the papering completed, albeit that this took sometime. I was left with 2 unopened rolls & contacted Naken for return/refund. I was eventually told that as more than 14 days had expired they would not refund. Their customer interaction via the chat function was slow & frustrating, with questions having to be repeated & not answered. Contrast this poor service with Wallpaper-UK who I ordered similar high end wallpaper for another room where wallpaper needed to be returned/refunded which was done (outside of 14 days with no quibble). I would not recommend or use Naken again as competitor companies offer far better and sympathetic customer service.
2 years ago
Naken Interiors has a
4.3
average rating
from
33
reviews
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