If your lucky enough to have Bobby as your contact, you are in good hands. He will work hard so you get what you expect I am.certain of this. I personally called in to inquire about purchasing cell phones, and was informed that they didn't sell cell phones.. Bobby explain to me in such detail and enthusiasm what the they do dabble in.. that I will certainly make OEM my go to for any future needs with cell phone accessories.. I failed to mentioned, that to my surprise! Bobby called me back the following day to give me some leads on how I might be able to locate a good cell phone supplier.. That's what I call great attention to customer service! Thank you sir! You made my day!