Ordered a pair of AF1 on the 3rd of August with express 3-5 day shipping to Australia. My item was held in UK customs until the 20th of August due to an incomplete invoice which neither DPD shipping service nor the office customer service could resolve. After countless web chat sessions the tracking was updated to returning to sender and now I’m being told that I have to wait for the office to verify whether they receive the item prior to refunding my money. I paid 89.99 for the shoes and 45 pounds for express shipping. Absolutely the worst experience I have ever had. Do not buy with this retailer- especially overseas!