I should have read customer’s previous reviews, as I too, having been scammed by them as over 2 months ago, I ordered online a pair of ‘Ugg Boots’ but they were too big so I was emailed a ‘Yodel returns label’ to print off and attach to my parcel, which I did & returned my parcel for a refund, in the exact box & packaging via my local Yodel collection/drop-off store & have now been accused by ‘Office’ customer Services, of sending something else in a box with Chinese stickers!. After over dozen emails to their Customer Services requesting proof of this & asking what was in this box, as well as asking for them to return this back to me then, if it didn’t belong to them, was told to raise a chargeback with my credit card company and that was their ‘ Final Response’ and they refused to pay back monies owed to me. So, Yes Be Warned, Do Not Use This Company if you are considering ordering any Goods online, unless, you are definitely sure you are going to keep them, as if you try to return them for a refund You ‘Will Not’ get one!!.