I've got nothing but praise for Office, as someone who buys a lot of shoes, I've recently started buying on-line from all of the big name shoe stores, out of all of them I find Office to be the best of the bunch, I can choose to have my order delivered to my nearest store and they are always available to collect the very next day, even when they aren't available in store, I can then try them on and if they don't fit or aren't what I expected then I can have my money back right there and then, which is something none of the others offer, so I'll always check office out before the others, and would recommend them without hesitation to anyone.