Ordered a dress for my sons wedding, order was accepted and payment taken. Five days later was emailed to say order was cancelled as Phase eight were "unable to fulfill" Two days later item was showing as back in stock, I assumed someone had sent one back so quickly reordered. Order was accepted and payment taken, half an hour later was emailed to say order was cancelled as "unable to fulfill"!!!! why keep accepting orders and taking payment when no stock available! Emailed to complain but never received an answer. Then takes ages for money to be refunded!! Very unhappy and will not be ordering from this company again.