I bought a pram from this company and needed to send it back to them within a year for several repairs. The company sent the pram back to me recently following repair and at the weekend when I was pushing the pram across the road with my children seated in it, the pram collapsed due to the frame falling apart. It was also returned to me with a rip on the lower seating compartment. I have now asked this company if I can return the pram and receive a full refund as I have understandably lost all confidence in the product and standard of repair that this company are able to effect. They have answered that I am not entitled to receive a refund as it falls beyond the 30days to when I first purchased the product. I may now be left in the position where I have to proceed the matter to litigation.