Total rubbish do not buy anything from this company they are great taking your money but when it comes to customer service they dont exist it is impossible to speak to anyone to report a fault. We ordered our isofix system pram and all the accessories from this company in advance of our baby being born as you would naturally do only to find that when we tested the isofix system it was faulty.Attempting to resolve the fault id have more success in trying to contact father xmas than speaking to a customer service rep you have to resolve any problem via e-mail which is very frustrating in this day and age