Absolutely shocking customer service. 3 weeks after my order and it is arriving in dribs and drabs despite stating 3-5 working days. Didn’t tell me a £500 Jane buggy I ordered was actually out of stock and they were ‘unsure’ when it would be available again, but had no problem in charging me for it. Still not had a reasonable response from them, have been told it will arrive soon! Cost me £50 to deliver to BT postcode yet their website stated £7! No answers to emails when I ask questions and the few responses I have had have been a few lines of response with no substance to it and no apology. AVOID!
6 years ago
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