Ordered from these before with no issues what so ever couldn't fault the service but on this order (1832350) There was no communication the item was never dispatched and therefore I contacted them to cancel the order so I could purchase the item elsewhere! A week later I'm still awaiting my refund! The company has tried telling me I need to close my case with PayPal so they can refund me! DO NOT EVER DO THIS!! I contacted PayPal with the messages proving this being said & was told to NOT close the case as I then loose my buyer protection! Any decent company would just refund straight away but this company have never sent my item & yet are quite happy to keep my money!! As a mum of 4 children I have brought a lot of baby/child items in the past & know a lot of mums but I will never recommend this company!! STAY CLEAR!!