Item did not arrive. 'Customer service' does not reply!
I ordered an item through their eBay store. The order went through fine, I paid for the item and even got a confirmation. The next day I receive an email saying the item has been dispatched. Then 2 days after the date the item was supposed to be delivered, I gave them a call. They said that actually that item is out of stock, and nothing had been dispatched!
I submitted a complaint to their customer service department almost three weeks ago. I followed up on this a week ago. I STILL have not received any reply.
An absolute joke of a company!
4 years ago
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