If l could have had the option of zero stars l would! Appauling customer care! They take your money straight away and basically that’s the only thing that they do promptly, l ordered nearly £200 worth of products/produce from them on 30th April promising 3 to 10 days delivery, hmmm after 10 days l received a bag of compost (damaged) l also ordered 60 plug plants and a pack of lobelia (buy 1 get one free) what did arrive nearly a month later was 45 plug plants most were dead the rest were in such bad condition they haven’t survived, the lobelia(s) didn’t arrive at all, obviously l complained and they said they were going to send me the whole order again saying it would be with me in 3 to 5 days, that was 10 days ago, yes you guessed it, no order has arrived, the chat option now is ‘conveniently’ down so l can’t even contact them, I’m furious, does anyone have any ideas what l should do next? I feel like exposing them to the media, they are selling dead stock and that’s if you eventually get it!!! Disgusting company, AVOID AVOID AVOID!!
3 years ago
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