The plants I ordered on 26.4.21. arrived unfortunately in a very poor condition. One plant has not survived at all. I eventually managed to get through on the phone but was advised to email and I would have a support user activation number. This was on 30.4.21. I received a blunt response to my email to which I replied with all the necessary information requested. I have still yet to receive any further response. I have tried on a number of occasions to get in touch by phone unfortunately it is always engaged or that option isn’t available that day. How a business can continue to operate with such poor customer service is beyond me. Save your money and shop elsewhere for your garden requirements, your garden deserves good quality merchandise.
3 months ago
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Primrose has a 1.27 average rating from 556 reviews
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