Wasn’t impressed at all with customer service , received a damaged item contacted primrose straight away, but after 5 days of calling speaking to different people and 4 emails I finally got someone to actually listen to me , arranged a uplift to return item for today but to be honest won’t hold my breath, I know have to wait until item is returned to primrose before I get a refund so all in I will be lucky to get refund at end of week for something that wasn’t my fault item wasn’t cheep , can’t complain about time for delivery but certainly would not give any stars for customers service