Awful customer service! I have never felt compelled enough to write a negative review until now. I ordered my garden furniture at the beginning of lockdown and at the time there was no mention of deliveries being delayed. It said delivery between 2 to 4 weeks. However, a few days later the website said due to cover 19 and the large volume of orders they have had to suspend ordering until further notice. Plus, to expect delivery dates to be delayed. Which I understood. I contacted customer service to ask approximately how long will it be delayed? I was eventually told they have no idea! So I waited...and waited and I noticed they were still taking orders for the more expensive items on the website? There was no mention of delayed deliveries times on these items!? I then read a few reviews and noticed they had a large amount of negative ones. People had waited a long time for their items only to be cancelled! This worried me so I contacted customer services and when they eventually answered I was told my item had been discontinued and will refund me. I do not think they would of informed me of this if I hadn't of contacted them first! When I asked how can it be discontinued when they are still selling it on the website, they ignored me!