£995 was immediately taken from my bank account on 14th April after i placed my order which was due to be delivered end of April. I did not receive any order confirmation or response to two emails weeks latesent querying where my order was. I finally got a response 6 wks later when i threatened to open a dispute with paypal. It took a further 2 weeks and further threats to finally get a refund. Shocking customer service and unacceptable to take my money, advertise a product as in stock and then fail to deliver, ignore emails and not refund prompty.
5 years ago
Primrose has a
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