Avoid this company at all costs! I ordered some items on March 31st and then a second lot a month later not knowing how appalling they were going to be. Half the first lot came. It was nice to receive something during lockdown but was saddened that a number of the plants were gasping their last and the purple petunias were not what had been originally ordered. I raised concern via multiple emails to incompetent staff who kept fobbing me off with misinformation however, I have just received a refund on this order from the items that were missing. The second order is a different matter. It remains outstanding and nobody is responding. As a result we have now threatened them with legal action and Trading Standards. No wonder this company were on the Joe Lycette programme: ‘small tree complaint’. They take your money under false pretences and then try to lie their way out of it (or ignore you completely). I repeat again, avoid this company at all costs - it isn’t worth the stress.