I ordered some artificial bamboo screening which arrived in good time but as I unwrapped it I found it was damaged in 3 places. I contacted Primose sending photo of damage and receive an acknowledgement. Here several weeks and many emails later - nothing. I have dealt with many companies during the lockdown and Primrose have been he worst. Why don't they employ staff to man the phones? Poor service, it's as if they've got your money and now they don't want to know.
4 years ago
Primrose has a
1.3
average rating
from
650
reviews