ccount, I had no money to buy food, no money to buy a Christmas present for my son, and my credit card was NOT paid incurring charges. Unacceptable. Illegal. This company is very clever at luring you in with free course materials, free trial etc, I signed up for a free trial and they took 3 payments from my account without my permission. I wrote to them 23rd wanting a full refund because they took money WITHOUT MY PERMISSION from MY ACCOUNT. I got a phonecall from a call centre in India telling me i can have lifetime membership! I just wanted a free trial!!!(I dont want a lifetime membership) I was told that I asked for the tools etc, I asked or pressed nothing. Either something very wrong with their computer system or this is the biggest scam in the Name of Education. I also complained of the harassing texts to complete a transaction, I got so many messages while in the doctor's surgery harassment is not the word. I decide when I pay for something or NOT. But they still took the money. I sent emails. The guy Marcus on the line reads off a script, couldn't answer yes or no, just repeated parrot-fashion over and over again that I'm getting a Lifetime Membership and a refund is NOT possible. I explained I have a mental health problem, I am with the NHS Acute Mental Health Team for Acute PTSD. I want a full refund, My Money was taken without MY permission, which is Fraud. This has left me desolate over Christmas( thank you to Shaw Academy whose Fat Cats at the top are Stealing Fraudulently taking money from accounts without Permission) taking advantage of students and single parents living in poverty like myself! I couldn't care less about a Lifetime Membership! I will be taking this to the Financial Ombudsman as I think it's time for Shaw Academy to get redress! I will be also reporting this as Fraud to my bank account and I will be sticking and pasting this review in every Shaw Academy Review on every website I see. I will also be writing to my MP to address this Fraudulent Education Company. I will be writing to the Education Minister the same. I will be writing to my Bank. All because taking MY Money from my account without my permission is stealing- food out of My Son's Mouth. Shaw Academy claims that the organization is accredited by the Scottish Credit and Qualifications Framework (SCQF). This is not truth. The Academy lost this accreditation on 24 July 2019. Today, Shaw Academy is not an accredited institution. Any claim of accreditation is not legit. Distraught Single Mother