I signed up for a course free for for weeks. I couldn't access the course and when I tried for the third time I got a message that said "Congratulations on earning your Deploma ". I hadn't even started yet. Next day, I was charged the monthly fee. I called them and they cancelled my subscription but I had to email them for refund, which I did. Their reply, no refund, but you can access the school for free for 6 months. I replied, no I want a refund. They emailed back, no refund but I could access the school for free for 1 year. I went to PayPal, they agreed with the school.