I saw the ad on Facebook, it was for a psychology course. I realized it was a scam as soon as I signed up. When I was filling out the form it denied my card the first time and I thought, hmm that's weird I know I have money so I tried it again and it worked. It's normal for a free trial to charge a small fee and then immediately refund it. Most of the time people don't even realize but my account always sends a notification to my phone. They charged me .50 cents twice. But how could they if it denied my card the first time?? The first email I received said that classes were live and I would be given a toolkit. That's false advertising, it's even stated in their Terms of Service that classes are recorded and they don't give you toolkits. It also said William Eames was Head of Education, but Williams' LinkedIn says he hasn't been since August. (to be honest I don't think that William is even real) When you call to cancel it's an automated system. It tells you that your account can not be reactivated, and after one hour you should check your account to confirm. So I waited, clicked “membership status” and it said my trial was cancelled. I immediately received an email that my account was reactivated and upon refreshing the page my account status had changed to premium membership. There was no warning that clicking the link will reactivate your account & change you to a paying member. I called back and cancelled the premium membership. Then they sent an email saying that I had been given 2 free months with "no strings attached." I said I didn’t want it. I created my account & cancelled 12/28/20. They put me as “scheduled to cancel 1/27” even though I needed to be cancelled by 1/25 to avoid the fee. I closed my whole entire bank account. No chance they can steal from me. Afterwards, my account started showing me as scheduled for classes that I never signed up for. So I deleted the course, called and let them know I recorded myself doing so & that I was also recording the conversation. (If it is your first time trying to cancel it won't ring to a real person) I requested my account to be deactivated. They agreed to delete my account & my account status changed to "deactivated" with no "scheduled to..." date. But they were still sending emails trying to get me to buy course material. Then I learned from other victims that if your account is REALLY deactivated, you would not be able to log in. They were still lying to me! And they were trying to make it seem as though I had completed a course even though I never took a single class. They do that to make student numbers go up or money too obviously, they would be nothing without one click scams. Eventually I reached the point of just having enough, emailing customer service is a waste of time, I've already heard it all, I already had enough "cancelation confirmations" it was time for them to delete my account!! I'm not exaggerating, I have a 7yr old there's no way I could get this kind of time to myself during the day, but I stayed up ALL NIGHT LONG, gathered names of every single SA employee I could find, searched for their email address', went through every list of "role based email addresses" i could find and attached "@shawacademy.com" just to see if they were valid. I ended up with 130-140 addresses and just started sending company wide mass emails demanding to have my account deactivated at once. They ended up FINALLY deleting my account, would you believe it?