I signed up for the 4 weeks of free classes which were just a recording, couldn't pause or rewind, no real person to ask any questions. I gave poor feedback and was looking to cancel before the 4 weeks. I received a call which I backed up with the fact I will cancel. Another call came 30 minutes later saying I was one of 300 people selected to get 12 months free! I asked if any money would be deducted from my card in those 12 months, I was told NO. At no point was I asked to take up any plan otherwise I would not have gone ahead, thought I'd give it another go if it was FREE. Big Mistake - A payment came out the same day for £199.95!! When I complained, I was told that they had listened to the recorded call and I agreed to the plan (MORE LIES) and this was non-refundable even though I said I wanted to cut all ties with the company and not do any courses. The best they could do was 50% refund or a lifetime membership with them. Thankfully, my bank said it was a recent payment so they could refund and block any future attempts from Shaw Academy! DO NOT ACCEPT ANY FREE OFFERS OR GIVE YOUR CARD DETAILS, THEY WILL TAKE MONEY!