£44.99 was taken from my account for a "toolkit" that I DID NOT PURCHASE! I called to request a refund and was very politely promised I'd hear back from the billing team the same day and the refund would be processed in 24-48 hours. 5 days later I still hadn't heard anything and was still chasing. Any attempts to call and speaknto someone after cancelling are futile, a robot will recognise the number, say sorry your account has been cancelled, and cut off the line immediately! Any emails send via the contact us form will be responded to saying someone will be in touch within 48 hours, and that is the last you will hear. Thankfully my bank have raised a dispute and have BLOCKED all future attempts at taking money from my accounts. The person I spoke to at the bank asked me if it was Shaw Academy I was talking about before I even had a chnace to me tion the name, and said they get A LOT of calls about this. I would not reccomend this company to my worst enemy, in fact, I will be ensuring I actively DETER people from using this service, as well as making a complaint to the financial ombudsman and trading standards.