Shaw Academy uses aggressive marketing techniques to exploit customers and take their money. They do not care about education, all they care about is profit. When you sign up to a four week free trial you are bombarded with pop-ups for "discounted" courses and certificates which are one click purchases, meaning that if you accidentally click on the pop up it will charge you automatically using the payment method you used to sign up to the free trial and provide no refund if you complain. You are assigned a "student guidance manager" who is actually just a telemarketer. They will phone under the guise of checking how your course is going and use illusive language to get you to upgrade to a premium membership and charge your account without telling you the full terms and conditions. There is no customer service number and if you request a refund via the billing email address they will tell you refunds are not possible even if you have not used and of the services of the premium membership. They bombard you with time-limited "offers" of reduced membership pressuring customers to subscribe to their services. Shaw Academy also report negative reviews, tell customers to remove negative reviews and display old positive reviews on their website to give themselves a better rating. They are a manipulative company and I would advise anyone against signing up to any of their services.