Order number 260945 Exact same experience as the review below so far! Ordered an in stock item and paid £19.99 for "express delivery" only to chase up and be told they are "awaiting stock"...they're still advertising the product as in stock! The customer service has so far been an absolute disgrace. Phoned near on 30 times with no answer and sent numerous e-mails with no reply. Would not be surprised if i'm chasing this lot for weeks going by the reviews below. Verging on a scam the way they are operating!! If they manage to get me my product this week (which is a christmas present!!) I will happily change my review but so far this has been the worst service I have ever received from a company.