Ordered a Insta 360 x one 2 on the 2nd August 2021, it’s now 25th September 2021 and still not arrived. I contacted FedEx the courier who told me they had lost the item and given SLR hut a refund, case number supplied. SLR hut will not respond to my calls or emails, now had to get PayPal involved and they are not cooperating with them either. Disgraceful lack of service, total lack of cooperation with sorting out or communication. Avoid like the plague buying anything from this sham of a company.