Got charged import duty to the UK despite their claim that it is shipping paid. It is impossible to get through to anyone unless you stay on hold for hours and then nobody will deal with it and take any responsibility. I have mailed requesting a call-back, sent all the information and called multiple times. This is one rubbish company who do not understand the concept of customer support and are advertising prices which are not real. The headline price may be attractive but buyer beware.
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