Must admit I panicked after ordering and paying extra for the three day delivery time slot when I received three emails in one day saying they had tried to phone me, (which they hadn't) and for me to ring them to confirm order. Not sure why you have to ring to confirm you want the item shipping out when you have already paid for it along with postage although they did try & sell me other items to accompany the new camera. Was delighted & relieved to receive my camera after reading bad feedback after I had ordered and it was packaged well and very good value so other than the messing about phoning through to confirm, I would use them again. Thank you.