Avoid like the plague if you're a UK based customer. I was called and didn't answer, they then emailed me asking that I call them and held the line for 25 mins (on 2 occasions) as they're unable to ship my order, instead they wanted to up sell some items which I purchase. They then shipped my item out late, despite me paying an extra £10 for a delivery within 2-3 days. I subsequently couldn't take the camera on a lifetime holiday with me. Sick and twisted company that only cares about sales.