Is Wiggle the worst online sports retailer in the UK? So sad to see what was an excellent sports equipment retailer go down the pan since Frasers Group got their hands on Wiggle. I've been a customer for 10+ years and their DHB brand was always my 'go to' option. But my recent experience buying a simple pair of bib shorts means I'll never shop with them again. The product quality was atrocious compared to what used to be on offer and when I returned them for a refund (I tried them on and they were too small) Wiggle refused to pay up, claiming I'd 'worn' them, How you are supposed to check the fit without trying them on, they didn't explain! I sent a formal complaint but they refused to budge so sadly I have to post reviews like this to warn other cyclists to look elsewhere. It's indicative that Wiggle don't have any product reviews on their site and also have no documented complaints procedure. They really treat their customers with contempt. I would strongly recommend avoiding shopping with them.