HY
Bought some tubular wheels on their outlet page. Thought they were getting rid of old stock and getting rid them for cheap. Turns out it was pricing error. They cancelled and refunded that order, no biggy. The problem is, after the wheel order, I immediately had put an order for tubular tyres to go with the tubular wheels. When they cancelled my wheels, I immediately tried to cancel my now useless tubular tires; but they said they couldn't cancel that because it was 'being processed'. So somehow they could cancel the order when they screw up but can't cancel an order I put in *after*. I only cancelled my order because the tubular tyres are now useless to me because they cancelled my tubular wheels. I may have to even pay for the return shipping that they caused because their policy is I'll need to pay for shipping for refund if it's not a damaged item. Never shopping with Wiggle again, I'm just going to stick to Pushys and Bikebug, local in Australia, just as cheap, lower free shipping minimum spend, and super quick shipping.
3 years ago
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Wiggle has a 3.2 average rating from 176 reviews

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